Retail Solution

Connect and personalize retail experiences across every channel.

RETAIL SOLUTION

Win shopper loyalty with retail technology and customer engagement tools.
Connect your digital and physical retail channels, help to create a single view of the customer, provide consistent multichannel customer experiences.

Contact our experts and discover Salesforce solutions.

Retail Solutions Features

Combine on one platform

Build surprising and satisfying shopping experiences with Salesforce Customer 360 to gain a complete customer view.

Provide fast service on every channel

With retail AI provide real-time answers to customer questions and deliver more productive service.

Turn your staff into service superheroes

With tailored in-store service that blends digital and physical, connect your team to instant customer insight.
Build stronger, more valuable B2B relationships
B2B customers across every channel and empower associates with the insights they need to improve your most valuable relationships.

Personalize the shopper experience

Tailor every interaction in the shopper journey, across their preferred channels.
Bring your commerce experiences and retail systems together. Create hassle-free shopping experiences by connecting your commerce and retail systems to one another.