Retail Industry Solutions

Connect and Personalise Retail Experiences Across Every Channel.

RETAIL SOLUTIONS

Build longtime, loyal customers
with every interaction.

With Salesfroce retail solutions you can provide real-time answers to customer questions, through any channel, and deliver smarter service using retail AI.
Also you can use Salesforce to tailor every interaction in the shopper journey, across their preferred channels. Bring your vision for omnichannel retail to life and deliver exciting, personalised customer experiences with Salesforce.

Contact our experts and discover Salesforce solutions.

Retail Industry Solutions

Unify shopper experience on a single platform

Use Salesforce Customer 360 to gain a complete customer view, and use it to build surprising and satisfying shopping experiences – all on a single, central platform.

Bring your commerce experiences and retail systems together

Create frictionless shopping experiences and omnichannel marketing journeys by connecting your commerce and retail systems to one another.

Build stronger, more valuable B2B relationships

Track and visualise B2B customers across every channel and empower associates with the insights they need to enrich and improve your most valuable relationships.

Some FAQs from our retail and commerce customers.

What is a customer relationship management (CRM) platform for retail?Marketing To Do List2021-11-18T15:06:00+03:00

What is a customer relationship management (CRM) platform for retail?

It’s a cloud-based shopper experience platform that combines all your customer data, and enables your people to rally around that 360-degree view. It’s really a mixture of retail technology and customer engagement tools – with the power of AI, automation and personalisation – to help you create the kind of journeys that win shopper loyalty.

What Salesforce products work best in retail?Marketing To Do List2021-11-18T15:05:38+03:00

What Salesforce products work best in retail?

Salesforce offers a wide range of solutions optimised for the retail industry. Retailers find the most powerful combination is our Commerce, Marketing and Service products. Powered by the Salesforce platform, this trio enables them to have a single view of the customer on any channel, any time. However, we offer a wide range of products that can supercharge your shopper experience and differentiate you from the competition.

What does Salesforce do for retail?Marketing To Do List2021-11-18T15:05:03+03:00

What does Salesforce do for retail?

Salesforce connects your digital and physical retail channels, helping you create a single view of the customer – so you can deliver consistent multichannel customer experiences and deliver seamless service across every touchpoint.

Request a demo now!

Contact our experts and discover
Salesforce solutions.
We look forward to hearing from you!

OR CALL 0216 759 16 24