“Duyar Valve started to monitor its opportunities, customers, and activities with deduplicated data and in real-time thanks to Sales Cloud.”

Duyar Valve manages all its processes with its ERP system. The ERP system was not sufficient for Duyar Valve, which has a very intense field sales team in the field, to transparently manage sales data and customer information.

Therefore, Duyar Valve needed a CRM system that it could manage the entire sales process more productive with transparent data. Duyar can now work together seamlessly on the field, thanks to the shared database containing details of every single customer and contact.

Duyar Valve got rid of repetitive data with Sales Cloud. It started to monitor its opportunities, customers, and activities with deduplicated data transparently and in real-time thanks to Sales Cloud.

All customers information is available to all employees at the touch of a button on their monitor or smartphone screen.

For the first time ever, the Salesforce mobile app gives people access to any information they need on the go. The sales team, therefore, has an up-to-date picture right before a customer visit.

Duyar Valve is established 1965. Duyar Valve , with a half-century history, now has become a leading company in its sector after developing over time and growing by institutionalizing with the 2nd generation and Duyar Valve produces water valves and fire systems in ventilation and cooling systems.

Duyar Valve currently has more than 65 dealers throughout Turkey and make exports to more than 70 countries. Duyar Valve strongly contribute to Turkey’s import-export balance.