“Salesforce Service Cloud for World Class Service”
While Salesforce Service Cloud provides support for supplying first class customer services from help desk to social media channels for your company it also decreases the expenses significantly. Salesforce Service Cloud Providing 7/24 service customer support ensures that you respond your customers whenever they need and improves customer loyalty by perfect service quality. Salesforce provides support for you with power which will transform customer services into customer loyalty center.
What are benefits of Salesforce Service Cloud?
- 360 degrees customer view
- Customer support from each vehicle from each channel
- Customer portal which can find responds customer questions and reduces cost and save time for you.
- To be able to monitor and analyze data from different systems in every kind of equipment
- To be able to give exact data of customers to call center representatives.
- To give opportunity for real time representative cooperation by Chatter
- To monitor and participate conservations related to your company which are made over Facebook and Twitter
- Search customers with self service and data base