Get productive employees and happy customers with Einstein AI .

Empower employees to connect and collaborate wherever work takes them.

Make decisions faster, make employees more productive and make customers happier.

Anticipate next opportunities and deliver a service that exceeds your customers' expectations with AI technology that makes the customer platform smarter. Be proactive by resolving incidents before they happen. Create predictive customer journeys and improve customer experiences

personalize like never before.

Machine Learning (ML)

Be more insightful about your business and your customers. Find simple AI insights and recommendations for tough problems. Predict business outcomes such as customer churn or lifetime value. Provide employees and customers with proven recommendations in the practices they work with and create action strategies for.

Natural Language Processing (NLP)

Müşterilerin nasıl hissettiğini anlayın, sorgulamaları otomatik olarak yapın ve iş akışlarınızı kolaylaştırın. Dil ne olursa olsun, temel amacı ve yaklaşımı bir metin gövdesi içinde sınıflandırmak için uygulamalarınızda doğal dil işlemi oluşturun. CRM verilerinize bağlı olan ve müşterilerinizi memnun eden dijital kanallarda kolayca özel botlar oluşturun ve kullanmaya başlayın.